are you ready to set a new standard for work in the hospitality, food, and drinks industry?

you're invited to join us in crafting a new kind of workplace in the hospitality, food, and drinks sector.

the workplace is changing, and this industry is no exception, so we're defining a new standard for the workplace and want to help you reach it.

it starts with an audit of your existing systems

  • This includes values, how those values are integrated into organizational structures, job descriptions, onboarding & off-boarding, etc.

  • Thoughtful leadership is essential when committing to well-being, so we look for training in human centered communication, DEI, are trauma-informed.

  • We want to see that all employees have consistent opportunities for career development, continuing education, and professional growth.

  • We're looking for fair compensation with practical benefits that minimizes financial stress and pay gaps while allowing employees to amass wealth

  • The physical labor of this work can take its toll, so we're looking for systems that lessen the physical impact housed within spaces designed to thoughtfully accommodate all bodies.

then, we survey your team to evaluate well-being within the workplace

We use validated survey instruments to assess the employee experience. This survey is provided through Healthy Pour, is anonymous, and collected over the span of two weeks.

  • This 8-item instrument measures the degree to which an individual believe the organization cares for them, recognizes their contributions, and takes steps to improve their working experience.

  • While well-being is often defined as the degree of happiness an individual experiences, we adopt the definition that its’ the degree in which an individual can thrive. This 7-item instrument measures an individuals optimism, perception of contribution, connections to others, and other factors that influence well-being.

  • Psychological Safety is “the belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes, and that the team is safe for interpersonal risk taking” (Edmondson, 1999). This 7-item instrument measures the teams ability to take risks, make mistakes, celebrates differences and conflicting perspectives, and ask for help.

  • A sense of belonging is a feeling that comes from feeling secure, supported, safe, and seen within a group. This 7-item instrument measures the impact of your DE&I initiatives, organizational justice and fairness, and the overall welcoming nature of your organization to new and existing members.

  • Based on the work of Charles and Donald Sull (2022), these 5 questions inquire about the degree to which an organization is the opposite of “toxic.” We’re want to see nurturing, inclusive, respectful, collaborative, and ethical workplaces.

  • This industry has a long history of exploitation, and compensation is a hot topic. We want individuals feeling a sense of fairness in how they’re compensated, which means not only they are compensated appropriately, but the messaging and communication around compensation is also present and impactful.

from here, we evaluate your organization in relation to our accreditation standards, provide you with a full report detailing your strengths and areas of growth, and make recommendations on how to improve.

The Accreditations

  • Primer

    Primer organizations are those that intentionally create thriving workplace cultures. These organizations might be smaller, have limited resources, or are just starting their change journey, but they are clearly moving in the right direction.

  • Leader

    Leader organizations are not only creating great environments, they're actively and continuously investing in their workforce. These organizations are those who provide ample resources for growth for personnel within and outside of the organization.

  • Innovator

    Innovator organizations are those that are changing the game. Not only are their workspaces healthy with ample opportunity for their teams to thrive, they're creating their own programs and interventions while expanding their reach to their local communities.

to help your organization navigate the process, we've developed programs within the healthy pour institute

the healthy pour institute is a social learning network: an educational platform integrated with social networking capabilities all in one place.

within the institute, individuals and teams can take courses, get certified, participated in consultation groups, coaching, and have access to the healthy pour symposium.

we use a diagnostic organizational development model to structure and manage change within your organization.

Our Process

  • The first step is genuine & active commitment from the organization's leadership and key stakeholders. Change is tough, and actual buy-in is essential.

  • Understanding what's going on is also essential. we use a combination of evidence-based qualitative & quantitative methods to determine where we need improvement, but also what strengths we can build from.

  • This is the fun part: you get to decide what you want the future to look like. values development, goals, ideal outcomes and futures. the sky is the limit.

  • We use what we've found in our evaluation to identify gaps between where you are and where you want to be, and we offer options and interventions to help you get there.

  • Then we get to work! training, coaching, systems & program development...healthy pour offers some of this and might outsource other stuff. depends, you know?

  • We evaluate again and the cycle repeats until you're in a place where we can hand this all off to you. There is some trial and error, but we learn something new each time.

  • Then you take the reigns and we say goodbye. The hope from our end is that we’re always working our way out of a job. We want to see you confident and self-sufficient in your organizational development goals.

All In

  • Healthy Pour Primed Certification Subscriptions for all personnel

  • Leadership Skills Subscription for all managers & emerging leaders

  • Organizational Leader Training for key leadership

    • includes 4 coaching sessions

  • Accreditation pre-Audit & Survey

  • Full pre-results report with key focus areas and strengths

  • Real Accreditation at the end of the program

    • with one second survey attempt if needed

Leadership Focused

  • Leadership Skills Subscription for all managers & emerging leaders

  • Organizational Leader Training for key leadership

    • includes 4 coaching sessions

  • Accreditation pre-Audit & Survey

  • Full pre-results report with key focus areas and strengths

  • Real Accreditation at the end of the program

    • with one second survey attempt if needed

we've built educational & consultation packages that follows this model.

available in 6 & 12 month formats

are you ready?

we’re looking for organizations that are ready to make develop their businesses, either through change or from the ground up. These are some things we look for.

  • Key figures in the business must understand, support, and endorse this movement. The success of organizational and industry change relies on their enthusiasm.

    Check out our TURNOVER CALCULATOR for some reasons why business owners and key leaders would benefit from this program.

  • Change takes a lot of effort. We want to see organizations making time and space for their teams to engage with training, to try new things, take risks, and make some mistakes along the way.

    We cannot expect things to change while they stay the same.

  • What is your vision? What would you like to see within your organization? We want to see organizations clearly communicating their vision and expectations to their team.

    We can help guide you through that process.

  • We encourage organizations to enlist individuals for all departments and roles to be champions for change. Those individuals are committed to change, understand the vision, and can help keep things on track.

    Organizational development and change must come from all corners - not just the top or from one person.

 FAQs

  • Costs depend on the size of the organization and selected package.

    For reference, an organization with 30 people or less who purchase the “All In” package will pay $4k for 6mo and $7.5k for 12mo. An organization that size that wants to only submit for the accreditation without the additional support packages will pay $1,500.

    To get a better idea of what an organization your size will pay, check out our TURNOVER CALCULATOR.

  • YES. Any organization can submit for evaluation! Our additional services are available to help, but you are more than welcome to engage in other training and programs that don’t involve Healthy Pour.

  • While the content is the same, the 6mo program creates an accelerated timeline. This is ideal for those who have just started or are starting a new venture, highly motivated and nimble organizations, and those who are interested in the program but aren't read for an annual commitment. The 12 month program is ideal for organizations who want to implement change slowly and steadily, or those who are larger and cannot be as nimble.

  • Healthy Pour Accreditations are valid for one year - this is due to high turnover and movement in this industry. After your initial accreditation, you are more than welcome and encouraged to continue with your subscription package. this benefits any new hires, but the institute is growing and evolving rapidly with additional learning opportunities available all the time - you won't be without new courses and content to take in.

  • Yes we do! Much of the Healthy Pour Institute is self-led and accompanied by virtual consult groups, but we also offer coaching and consulting. This can happen by the hour, day, or we can visit you onsite. we also offer all these certifications in workshop form - which includes access to the self-led courses in the institute - so we could also plan a hybrid educational approach to help jumpstart your initiative.

  • This depends on the type of organization, but we generally evaluate by each individual address. For example, a restaurant group can subscribe everyone, but each outlet will be evaluated separately. On the other hand, organizations that are mostly remote could be evaluated as one.

  • We're certainly open to feedback around engagement and interest, but this program is reliant on organizational leaders and management implementing what they learn - which includes encouraging and motivating their teams to engage with training. In this self-led hybrid program, you truly get out what you put in. We are giving you the tools, and your job is to utilize them. we can help you figure out ways to engage your team, though we are not ultimately responsible for ensuring they participate.

    Feel free to review the “are you ready” section above for some information that can help you be the most successful.

  • In the event that your organization doesn’t pass, we can work together to review progress, engagement from your team, and see where the disconnect between education and implementation is happening. This scenario is unlikely if we are meeting quarterly and the leadership team is engaging with the weekly consultation groups.

LET’S GO.