The world has changed and how we run bars needs to change with it--but old habits are hard to break. Still, prioritizing the well-being of personnel should be top of mind, but how do we make changes that stick? As the world reopens, what can bars do to shift away from what was and move towards a better future?
In the last year, it’s become painfully clear that the ways we’ve operated our bars and restaurants don’t equip us to be agile when responding to the needs of our communities, and more importantly, the needs of our teams.
As our businesses reopen (or open for the first time) what can we do to avoid falling into the pitfalls of the old paradigm? What can we adopt a new way of operating bars and restaurants so we can prioritize the well-being and care of personnel? In what ways will centering the needs and growth of the individuals working in our spaces improve our businesses?
In this seminar, we will ask you to reimagine how we can run our bars so we all leave inspired to build in ways for our teams to evolve, employees to stay engaged and grow personally and professionally, and ensure individuals working in our spaces are able to live full, long, and healthy lives. You’re invited to explore how incorporating transparency, abundance, and wholeness into your business can carry you into the future of our industry.

books
Organizational Vulnerability & Psychological Safety
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Dare to Lead by Brené Brown
First, if you haven’t watched her Netflix special—do it. Her work in shame, vulnerability, and courage has become something of a cultural phenomenon (particularly in the COVID era), and she’s transitioned and applied her qualitative work into organizations and leadership. This is a very gentle intro into integrating feelings, emotional well-being, and interpersonal/empathetic “soft skills” into organizations.
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The 4 Stages of Psychological Safety by Timothy R. Clark
In this book, Timothy R. Clark presents psychological safety in multiple contexts beyond work: family, community, the classroom, etc. While Amy Edmundson’s book certainly reads as being targeted towards business and economics, Clark dives into needs, feelings of safety, psychological and emotional processes, and theory while illustrating them with multiple models to learn from.
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The Fearless Organization by Amy Edmundson
Amy Edmundson’s research in psychological safety’s impact on workplace efficacy, employee retention, and innovation is some of the most exciting work to come out in the last few decades. I could write my own book about how much I love this book. I own the hard copy and often revisit it on Audible. I love it. She makes a solid case for embracing vulnerability and reframing failure as an opportunity through citing her own research and real life businesses that have employed her work.
Unraveling Biased Decision Making/ Change Management
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Mindset: the New Psychology of Success by Carol S. Dweck
I don’t know that there has been a more influential learning theory than Dr. Dweck’s Growth vs Fixed Mindset work. As I write this, I keep exhaling because her work is so brilliant, so influential, and so wonderful that I just want all of you to read it immediately. I think the concept of growth vs fixed mindset is becoming more and more integrated in the common vernacular.
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Problem Solved by Cheryl Strauss Einhorn
I had the pleasure of watching an interview with Dr. Einhorn about change management through Cornell University’s pandemic webinar series, and I was absolutely taken with her approach to unraveling thought biases when confronted with especially challenging decisions. As a counselor, we are asked to become well acquainted with ethical dilemmas and decision-making processes, and I had never encountered a decision making model that was so thorough and almost painfully forgiving.
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Think Again by Adam Grant
Adam Grant's newest book certainly didn't disappoint. Drawing from his working organizational theory, Grant makes a compelling case for us to shift our approach in how we communicate, teach, problem solve, and connect. He integrates the work of other psychologists and leaders in the field for an approachable introduction into patterned thinking, bias, and change.
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Thinking, Fast and Slow by Daniel Kahneman
Oh what a read! Dr. Kahneman breaks down then marries decision making and thought processes that are rooted in the emotional and instinctive, and rational and logical. It’s a beast, but expansive in the best way. Really, it’s a book about learning how to trust yourself and becoming better acquainted with your thought processes.
Reimagining Organizational Structure and Management
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The Power of Giving Away Power: How the Best Leaders Learn to Let go by Matthew Barzun
This book is a treasure. A quick read (or listen!) that is a gentle but thorough introduction to cultural power structures, how they’ve been integrated in our thinking and value systems, and some ways to dismantle them. It’s a celebration of contribution, feedback, engagement, and collaboration.
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Reinventing Organizations: An Illustrated Invitation to Join the Conversation on Next-Stage Organizations by Frederic Laloux and Etienne Appert
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The Art of Gathering: How We Meet and Why it Matters by Priya Parker
I’m adding this book to this section because it can be easily utilized as a guide of how to either put into words why a bar or restaurant is open and operating, or why you want to open one. This book can absolutely help owners, leadership, and the teams within the organization work together to establish core values, intention, and mindful operation. It is also helpful for brand advocates who are looking to provide more thoughtful events in the future.
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Going Horizontal: Creating a Non-Hierarchical Organization, One Practice at a Time by Samantha Slade, Sandy Weaver, et al.
Diversity, Equity, Inclusivity, and Belonging in the Workplace
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Erasing Institutional Bias: How to Create Systemic Change for Organizational Inclusion by by Tiffany Jana & Ashley Diaz Mejias
I found this book through a bias training offered by Tales of the Cocktail for the education community, and I really enjoyed it. I love the specificity of workplace with this book, and it’s been so helpful for me as I build my own business.
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Belonging at Work: Everyday Actions You Can Take to Cultivate An Inclusive Organization by Rhodes Perry
Rhodes Perry offers a wealth of information, and this book is generous as can be. It’s thorough, full of case studies, systems of accountability, and deeply authentic and compassionate. A book worth reading and rereading throughout your career.
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Race, Work, and Leadership: New Perspectives on the Black Experience by by Laura Morgan Roberts, Anthony J. Mayo, & David A. Thomas
This is a collection of essays from contributors who are top scholars, researchers, and practitioners that provide insight into the impact of race in the workplace, the future of workplace DE&I, and strategies and interventions we can use to move forward. I’m still working through all the essays, but I love that the authors come from multiple fields of study and expertise. So helpful.
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Diversity in the Workplace by Bärí A. Williams
This is a collection of interviews of business and thought leaders discussing their experiences with creating diversity and inclusivity in the workplace—including failures and how they recovered. Great read.
Emotional, Cognitive, & Psychological Experiences that are Relevant in the Workplace
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Burnout: the Secret to Unlocking the Stress Cycle by Emily Nagoski and Amelia Nagoski
Burnout is so often misunderstood and misrepresented in the way we think and talk about it (hint: it’s not just chronic stress), and this doctor-sister team do a really wonderful service to the topic. Most of the literature examines burnout from the perspective of work psychology, but this book also gives personal, emotional, and relational burnout its due. In a time where all our stress responses are on high and are experiencing trauma of some kind, this is a very important read. That being said, there are parts of this book that make me absolutely cringe—but I think that might be more of a personal preference issue when it comes to the delivery and communication of information, so take my opinion for what it is.
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Emotional Agility: Get Unstuck, Embrace Change, and Thrive in Work and Life by Susan David
A wonderful examination of not only the importance of emotional intelligence, but a thorough and action oriented way to utilize EI skills. The most essential takeaway for me was to not shy away from feeling challenging emotions, but allowing ourselves to live in them for a bit, feel them, explore them, and then move away from them when we're ready. Very valuable work that gives us permission to embrace our humanity in whole.
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Permission to Feel by Marc Brackett
Research and science show that we are primarily feeling beings, and the thoughts follow. This is counter to so much of what social and group conditioning has told us for decades (buck it up, leave your feelings at the door, logic over emotion, etc.), so it’s sometimes hard to wrap our heads around. I could go on about my research regarding emotional intelligence in the drinks industry, but overall I’ve found that most individuals who work in this corner of the world haven’t had the opportunity to hone the skills of emotional literacy. This book is profoundly helpful in understanding our own emotions, decoding the emotional patters of others (and how it impacts their behavior and decision making), and becoming more effective communicators, leaders, and safer human beings as a result. This is life changing stuff, and you all should read it just because you’ll know yourself better as a result.

podcasts
Podcasts about Leadership
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Dare to Lead Podcast with Brené Brown
Not going to lie, I listen to this every Monday when each episode drops. This podcast is a really cool glimpse into mindful and thoughtful leadership, and I’ve been introduced to some of my favorite books and thinkers from this program.
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WorkLife with Adam Grant
While Adam Grant totally sounds like a bro (yeah, I said it), I love listening to him talking about organizational psychology. If you’re interested in the subject even a little bit, this is a great podcast to listen to and get hungry for more learning.
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How I Built This with Guy Raz
Podcast staple, but I really love listening to the stories of individuals building their companies—mostly because so much of it makes me so mad. Lots of unaddressed and unacknowledged privilege in these conversations, but also a lot of messages of how to cope with failure. I dunno—as much as a lot of the episodes make my blood boil, there is power in knowing what has come before and how we can make different choices in the future.
Hospitality Podcasts Promoting Change
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Anthropological by Kisira Hill and David Mor
I love listening to this podcast, and I learn so much with each episode. Each episode explores an aspect of the hospitality through anthropological theory (thanks to Kisira Hill) then invites a guest to speak to that aspect with Kisira and David Mohr.
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Eating in Isolation
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Focus on Health Podcast with Alex Jump
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Please Hustle Responsibly with Kristina Magro, Kristina Veltri, & Matt Kohl
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Terms of Service with Justin Arnett Graham & Nariba Shepherd
I’m just going to come out and say it: this is my favorite podcast. I love listening to it, I’m profoundly inspired by it, and it’s also how I met Nariba. So good.
